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A plethora of complexities, obstacles, and shifting environments confront organizations globally, often causing disruption and uncertainty, which can potentially impact their existence. Although perhaps now a cliché example, the recent pandemic does stand as an excellent precedent for the capability of organizations and employees to respond to challenges and uncertainty. A positive response became critically important, not just for navigating the crisis but also for creating a place to thrive that is sustainable and competitive for the future.
By definition, resilience is “the process of adapting well in the face of adversity, trauma, tragedy, threats, or significant sources of stress”. Studies show that resilient employees are not only better equipped to deal with challenges but also to navigate and overcome these events more successfully, always recognizing the positive meaning around negative experiences, enabling them to be more flexible and agile and perform better over time. Resilience is essential for teams and organizations to succeed.
Although individual employee resilience has many benefits, the reality is that we work in teams.
Although individual employee resilience has many benefits, the reality is that we work in teams. By consciously boosting team resilience, teams will be better equipped for a crisis and thus perform better. However, contrary to the assumption that bringing a group of highly resilient people together will create a resilient team, even highly resilient people can suffer from issues of communication, leadership conflicts, challenges of accountability, and different mental models in how they operate together. Individuals with high levels of resilience frequently exhibit a form of “toughness” that manifests in both their abilities and their psychological makeup. Occasionally, they may act without regard for the team, focusing solely on their individual concerns; this can have a negative effect on the team.
Considering the evident importance of team resilience to organizations, it is essential to understand and articulate the key components of resilience development. The existence of innovative cultures, collaboration, and creativity are all fundamental components to creating and developing resilient teams and organizations. With leadership highly influencing the presence of these components, it is thus vital to understand a leader’s approach and style.
Authentic leadership: What is it?
Given the unequivocal significance of leadership in creating team resilience, what style of leadership genuinely endorses resilience?
A key construct that is essential to success is authenticity: becoming conscious of and accepting responsibility for one’s own life experiences, as well as exhibiting and being true to oneself. Demonstrating authentic leadership requires self-awareness and self-control, which ultimately enable leaders to be more flexible and creative in their mental processes, allowing them to aid their staff in coping with hardship.
To understand what authentic leadership truly is, and how we can incorporate beneficial qualities into our leading style, let us briefly explore the “four dimensions” that constitute authentic leadership.
High-hope individuals are those who consistently maintain an optimistic and proactive attitude, believing in their ability to surmount obstacles and achieve positive outcomes.
Possessing self-awareness is the first vital pillar of authenticity. Knowing who you are, what drives you, what your strengths are, and where you need to grow to be a more effective leader, whilst also being conscious of your influence on others, are all aspects of self-awareness that are critical to becoming an authentic leader.
The second pillar is balanced processing, defined as “the capacity to process information from those around you and make a pertinent, sound judgment and relevant decision, ensuring you have elicited information from those around you”. By exhibiting balanced processing, the authentic leader appears aware of each team member’s feelings when making group decisions.
In order to create a team that is highly focused on learning, leaders must create a culture of learning
Next, with organizations’ drive to deliver profit targets, many leaders will do anything to achieve this and appear to have a low priority for ethics and moral behavior. Making sure that leaders adhere to their values and ideals in relation to the outside world while also upholding a standard of ethics, professionalism, and integrity is known as having an internal moral perspective.
And lastly, there is pressure for leaders to be open and transparent. Much of the reason for this transparency comes from corporate scandals, where confidence has been eroded for both employees and shareholders of the company, hence the need for openness and transparency. Authentic leaders will be true to their words, deeds, and principles, and it is essential that this is transparent to their followers. Additionally, relationship openness ensures that employees see their actual thoughts and emotions when appropriate, helping to embed and build trust.
How does authentic leadership promote resilience?
While these four dimensions of authentic leadership evidence the “what” and “why” of such a leadership style, the “how” is perhaps more integral, especially with the increased realization of the value of developing team resilience.
Several aspects of an organization influence authentic leadership. Building follower efficacy is the first. This is done by the leader instilling confidence and trust in their team which results in their teams understanding their capabilities. Secondly, authentic leadership inspires optimism. High-hope individuals are those who consistently maintain an optimistic and proactive attitude, believing in their ability to surmount obstacles and achieve positive outcomes. They have a remarkable capacity to overcome obstacles inherent to achieving their objectives. These obstacles can have a dual character, encouraging higher aspirations on the one hand and posing obstacles on the other. Regardless of the nature of the obstacle, these individuals place a high value on achieving their objectives, demonstrating exceptional adaptability in the face of change. In addition, they excel at cultivating interdependent relationships which are based on mutual support, collaboration, and shared goals. They have a commendable ability to maintain emotional equilibrium and composure even when confronted with demanding or challenging situations. This enables them to make logical decisions and respond effectively, as opposed to succumbing to excessive tension or negative emotions. Reports suggest that leaders with higher hope tended to 156 PROMOTING TEAM RESILIENCE THROUGH AUTHENTIC LEADERSHIP have more profitable organizations, more fulfilled employees, and a lower staff turnover. Resilient organizations are established on the basis of a realistic assessment of the challenges present in their environment and a firm belief in their ability to effectively overcome these challenges. This duality between recognizing obstacles and maintaining a positive outlook is the essence of resilience. Authentic leadership acts as a catalyst, fostering an environment where this mindset can flourish and ultimately leading to organizational success in spite of adversity.
My research examined the connection between authentic leadership and team resilience. The study was conducted in 2022 as part of my thesis for my MSc in Psychology. 95 participants from 17 countries, working in teams of at least three members and reporting to the team’s line manager, participated. Each participant completed two surveys, one on the manager’s authentic leadership and the other on the team’s resilience. The study found a strong and significant correlation between authentic leadership and team resilience. It was found that authentic leadership positively predicts team resilience. Although each of the four dimensions of authentic leadership contributes to promoting team resilience, when examined in greater detail, self-awareness and internal moral perspective, in particular, emerged as key predictors of team resilience.
The Power of Authentic Leadership: Promoting Resilience through Self-Awareness
As a leader develops greater self-awareness, they begin to see their advantages, disadvantages, and blind spots. This apparent awareness fosters team member trust and raises their standing among the group. Being self-aware as a leader enhances the significance of ongoing growth and development and encourages a culture of learning and development. A leader’s self-awareness fosters an environment conducive to team learning, and team learning enables the team to analyze, comprehend, and adapt to the circumstances at hand, ultimately leading to team improvement. What is more, research shows that an open, accommodating, collaborative, and learning-focused work atmosphere helps employees develop resilience. In order to create a team that is highly focused on learning, leaders must create a culture of learning, promote a climate of openness and trust, and set an example for their team; it has been shown that leaders can influence group behavior through exemplary behaviors. All of these actions are made possible by the leader’s self-awareness.
Since self-awareness fosters this team learning environment, along with the fact that resilience is increased, the ability to navigate fresh challenges requires a different way of thinking and mindset; this is developed and fostered in a learning-oriented environment.
Moreover, when a person or organization exhibits the capability to be adaptable, versatile, and resilient in the face of difficult circumstances, they are said to be flexible. This level of adaptability within the team setting gives the team members the chance to express their emotions without worrying about In order to create a team that is highly focused on learning, leaders must create a culture of learning, 159 JULIAN Roberts, ultimately encouraging experimentation and inventiveness. Several models suggest that flexibility is key to effective leadership and the building of resilient teams. The “greatest leaders” don’t come from a certain personality type; rather, effective leaders are able to adjust and alter their behavior depending on the circumstances. Self-awareness and flexibility are related, with more self-aware leaders found to be more inclined to adapt their leadership style to the situation. Additionally, the self-awareness of a leader predicts team flexibility, ultimately contributing to the team’s capacity for resilience.
As a result of the self-awareness component of authentic leadership, the team’s capacity for resilience is increased, and an open and learning atmosphere is fostered, allowing team learning orientation and team flexibility to thrive.
The Power of Authentic Leadership: Promoting Resilience through Internal Moral Perspective
As the other key authentic leadership component that predicted resilience, internal moral perspective was found to be associated with task design and group norms, both of which form part of the enabling structure of a resilient team.
Internal moral perspective was also found to be a predictor of task design. Task design is all about giving team members complete autonomy over work processes and decisions regarding the entire piece of work and ensuring constant feedback on the team’s performance. Carefully crafted tasks provide the flexibility, autonomy, and resources that team members need to make decisions in difficult circumstances. In order for a task to have “motivating potential”, it must align with the team’s overall objective. For the team to consistently provide reliable outcomes, the team task must be relevant and in line with the overall goal, and each member must have the autonomy to make decisions on the work methods.
Task design also relates to a meaningful and purposeful piece of work: Work that contributes to the bigger picture along with work that requires ‘judgment calls’ based on the values of the team and leader. It is essential for a leader to have an internalized moral perspective when making decisions and generating meaningful work in a team. This ensures that the leader aligns their values and beliefs with the reasoning and actions of the rest of the world according to a standard of professionalism and integrity. This inspires trust among the team because congruence creates trust and makes the connection between our inner world and outer activity very obvious.
Internal moral perspective was also found to be a predictor of group norms. To have group norms, individuals must adhere to clear, well-defined standards of behavior and conduct while keeping in mind the expectations that all group members share. A sense of purpose and belonging is essential for the team to have while dealing with challenging conditions, and having clear and explicit shared norms of behavior and conduct is crucial. It is important that early on in the development of a team the basic group norms of member behaviour are established.
In conclusion, the internal moral perspective was found to be a predictor of task design and group norms, both of which are increased within a team if the leader is aligned with their internal moral beliefs and ensures they are exercised in the external setting. This aspect of authentic leadership cultivates awareness and explicitness of values, beliefs, and purposeful leadership, which enables task design and group norms to flourish and therefore increase the ability of the team to be resilient.
Building Resilient Teams: A Pragmatic Approach for Leaders
Organizations are increasingly realizing the value of developing team resilience to enable employees to weather the storm of shocks and challenges that they face either personally or within the organization. The study that I conducted indicates the predictive value of authentic leadership on team resilience and demonstrates that team resilience is related to characteristics such as higher team performance, team learning, and positive emotions linked with individual resilience.
Leaders can foster a team climate characterized by a growth mindset, openness, and learning orientation by highlighting the importance of development, encouraging, emphasizing, and rewarding various learning activities, as well as giving their direct reports the room to promote open discussion, experiment with novel ideas, learn from past mistakes, and find innovative solutions in the face of adversity.
Indirectly, the research suggests that if you want to boost the resilience of your teams, you should first choose leaders who exhibit authentic leadership behaviors. Next, a focus should be put on training and development initiatives aimed at boosting authentic leadership, putting it into practice, and finally raising awareness of team resilience.
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